Privacy Policy
This Privacy Policy ("Policy") applies to www.gemmatchmaking.com and Gem Matchmaking, LLC ("Company" or “Company’s”) and governs data collection and usage. For this Privacy Policy, unless otherwise noted, all references to the Company include www.gemmatchmaking.com. By using the Company website, you consent to the data practices described in this statement. We encourage you to review this Privacy Policy occasionally to ensure you understand how your personal information will be used. Please visit our Privacy Policy periodically to remain aware of any changes made to it.
Site Users and Visitors
Like most websites, we automatically collect certain information and store it in log files when you access our site. This information may include Internet Protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We may combine this automatically collected log information and other information we collect about you to improve our services, such as marketing, analytics, and Site functionality.
Collection of your Personal Information
We do not collect your personal information unless you voluntarily provide it. However, you may be required to provide us with certain personal information when you elect to use certain products or services. These may include (a) registering for an account, (b) signing up for special offers from selected third parties, (d) sending us an email message, and (e) submitting your credit card or other payment information when ordering and purchasing products and services. It may include collecting your First Name, Last Name, Date of Birth, Gender, Marital Status, Contact Information (phone number and email address), City, State, and Zip Code, Social Security Number, Personal Photograph, Social media profiles (Facebook, Instagram, and LinkedIn). We also may gather additional personal or non-personal information in the future.
Sharing Information with Third Parties
The Company does not sell, rent, or lease its customer lists to third parties.
The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, and provide customer support. All such third parties are prohibited from using your personal information except to provide these services to the Company and are required to maintain the confidentiality of your information.
Tracking User Behavior
The Company may track the websites and pages our users visit to determine the most popular services. This data is used to deliver customized content and advertising to customers whose behavior indicates interest in a particular subject area.
Automatically Collected Information
The Company may automatically collect information about your computer hardware and software, including your IP address, browser type, domain names, access times, and referring website addresses. This information is used to operate the service, maintain its quality, and provide general statistics about your use of the Company's website.
Use of Cookies
The Company's website may use "cookies" to help you personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize the Company's pages or register with the Company's site or services, a site helps the Company to recall your specific information on subsequent visits. This simplifies recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the Company's customized features.
You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Company's services or websites you visit.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
The Company secures your personal information from unauthorized access, use, or disclosure. The Company uses the following methods for this purpose:
SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no Internet or wireless network data transmission can be guaranteed 100% secure. As a result, while we strive to protect your personal information, you acknowledge that (a) there are security and privacy limitations inherent to the Internet that are beyond our control and (b) the security, integrity, and privacy of any information and data exchanged between you and us through this site cannot be guarantee.
Sensitive Information
We are not responsible for the actions of service providers, social networks, or other third parties not affiliated with Gem Matchmaking, LLC, nor are we responsible for any additional information you provide directly to such third parties. We encourage you to become familiar with their privacy practices before disclosing information directly to such parties. Nothing herein restricts sharing aggregated or anonymized information, which may be shared with third parties without your consent.
Additional Situations in Which We May Disclose Your Information
We may also use, store, and disclose your personal information in response to a subpoena, court order, investigative demand, or request for cooperation by law enforcement, legal authorities, or government agencies to enforce our Terms and Conditions of Service or other policies; to defend ourselves against legal claims or exercise our legal rights; to prevent, investigate, or take action against illegal activity, fraud, suspected fraud, or violation of the Terms and Conditions of Service; to defend our employees, our Company, our safety, or our users; to comply with legal data retention obligations, including without limitation tax and accounting legal requirements and documents evidencing our compliance with applicable law; to support our customer care decisions, enforce our rights, and enable us to defend ourselves in the event of a claim, in anticipation of potential litigation, and for the establishment, exercise, or defense of legal claims; to prevent users who were banned or people who were found to be under the age of 21 from opening a new account; in connection with the sale of our business, a merger, acquisition, consolidation, proprietary information sale, asset sale, or significant corporate transaction; or in the event Gem Matchmaking files for bankruptcy.
Measures We Take to Protect Your Personal Information
We want to help you feel comfortable and confident using Gem Matchmaking Services. We follow generally accepted standards to protect the information submitted during transmission and after receiving it. Our data is accessed, transmitted, recorded, encrypted, and secured using best practices according to web and cloud computing standards. Gem Matchmaking applies these transmittal and storage standards to all data received and managed, including personal information and web traffic.
However, no electronic transmission or storage method is 100% secure. Therefore, even though we try to secure your information, we do not guarantee or promise that your communications or personal information will remain safe. In particular, emails sent to the App or Website may not be secure. Therefore, you should take special care in deciding what information you send to the App or Website via email or other electronic means. TO THE EXTENT PERMITTED BY LAW, WE DISCLAIM LIABILITY FOR ANY THEFT, LOSS, OR INTERCEPTION OF OR ANY UNAUTHORIZED ACCESS OR DAMAGE TO ANY DATA OR COMMUNICATIONS. BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ASSUME THESE RISKS.
You are responsible for all uses of our Services by any person using your password. Please advise us immediately if you believe your password has been misused.
Information Other Websites Collect From You
On our Company Site, there might be links to other Websites operated by third parties, such as Eventbrite, and social media channels, such as Facebook and Instagram. Some of these other websites and apps may contain our brand names, trademarks, and other intellectual property we own. When you click on these links and visit these other Websites and apps, regardless of whether or not they contain our brand names, trademarks, and other intellectual property, kindly be aware that we cannot have control over these other Websites or apps or these other Websites’ or apps business practices, and that this privacy policy does not apply to these other Websites or apps.
These websites and apps may collect and process personal information in various ways. We advise you to review their privacy policies. We are not responsible for their practices and actions.
Email and Text Message Communications
You may opt-in to receive recurring SMS/text messages from and on behalf of Gem Matchmaking through your wireless provider to the mobile number you provided. Text messages may be sent using an automated system, an autodialer, an automated system for the selection and/or dialing of telephone numbers, an automatic telephone dialing system, and/or any other type of system, computer, dialer, software, hardware, or machine (no matter how it may be classified) that may use a programmed, automated or automatic procedure, technology or process for sending text messages. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). If you want to stop receiving marketing or promotional communications via email from Gem Matchmaking, you may opt out of such communications by Clicking the unsubscribe button or replying “STOP” to text messages. More information about this policy can be found here: opt-in-sms-messaging
Changes to this Privacy Notice
Gem Matchmaking reserves the right to reasonably modify this Policy at any time by publication on the Gem Matchmaking Website, by notice through email, or by other reasonable notification means. All such modifications will be binding on all registrants and users. Please check back periodically to review the current Policy.
The terms in this Policy are subordinate to any contrary terms in any express membership agreement or affiliate waiver or to any express written agreement containing the signatures of authorized representatives of both parties.
Gem Matchmaking’s liability from or arising out of this Policy or any breach thereof shall be, regardless of theory of liability or cause of action, limited to direct damages, shall not exceed US$100.00 under any circumstance.
Effective date
This Privacy Policy was last updated on March 10, 2025